InnovatePC Store

Description
Based in Long Island, NY, Innovative Computer Products have been a computer and technology wholesale supplier to several of the leading technology resellers for over ten years. We are committed to maximizing the life of reusable technology while offering great savings to our customers. We pride ourselves in being a green technology company. We believe in reuse and recycling.

With economical downturns and shrinking budgets we offer the perfect solution for IT hardware purchasing requirements through our pre-owned, reconditioned, and remarketed technology program. We specialize in outfitting small to medium size businesses, educational institutions and other organizations with complete IT solutions at wholesale prices Why buy from us?
OUR PRICES!! As you have already noticed, our prices are LOW; this the most important reason to buy from us. Combined with our 30 day money back guarantee you should feel at ease buying from us. If you are not happy with our product for whatever reason, you can return it within 30 days and get your money back

NO QUESTIONS ASKED.
Our business helps recycle technology in the most environmentally friendly manner.
For every computer we sell, we donate one computer.
We are a Microsoft Registered Refurbisher.
Our 30 day money back guarantee and 90 day limited warranty comes with every product we sell on our site.
Being a technology wholesaler for over a decade, we are able to pass on the savings directly to the customer.
We pride ourselves in what we do and makes sure that every product that leaves our facility is of the highest quality both functionally and cosmetically.
Our experienced and professionally trained technicians fully tests, configures and packages each item to ensure that your order performs LIKE NEW.
Our vast inventory of computer and technology equipment enables us to provide organizations and individuals with budget friendly technology solutions.
We are able to provide computer equipment in wholesale quantity at wholesale prices to educational institutions, nonprofit organizations, small businesses and other organizations.
We offer all of the top technology brands including but not limited to Apple, Dell, HP, Lenovo, Acer, and Samsung etc.

 
Tax Policy
New York State residents are subject to sales tax.
At InnovatePC.com we know you want to receive your order as soon as possible, and we make every effort to speed things along. Your order will ship within 24 to 48 hours upon payment approval and order verification excluding weekends and holidays. However, warehouse delays, issues with payment approval or order verification may delay shipment. We do our best to keep you posted on your order every step of the way till it arrives at your door.

All orders ship within 1-2 business days after payment is received.

Orders placed by 1:00 PM Eastern on our website typically ships the next business day upon payment approval and order verification, excluding weekends and holidays.

All items are shipped FEDEX ground or FedEX 2nd Day.

If you need expedited shipment for a specific item please include that in the comment column during check out and we will do our best to follow through on your request. Please note that we reserve the right to choose the best possible shipping method based on the order.

Approximately 3-8 business days are required for delivery.

Shipping is available to the 48 contiguous United States only.

We do not ship to Alaska, Hawaii, or Puerto Rico.

Some items cannot be shipped to a PO or APO/FPO address.

We reserve the right to request a confirmed physical address for high value and freight shipments.

Shipping quote for orders weighing less than 70 lbs is generated by fedex based on the destination and the weight of the package(s).

Shipping quote for orders weighing more than 70 lbs is calculated based on the actual weight and destination.

Please contact sales for wholesale and bulk order shipping methods and costs.
30-Day Money-Back Guarantee

If you are not satisfied with an item that you have purchased, you may return the item within 30 days of the order date for a full refund of the purchase price, minus the shipping, handling or any other additional charges. The item must be returned in same condition, in original boxes, and with all paperwork, parts and accessories to ensure full credit. For a NEW items: If opened, the item may be returned within 30 days for store credit or refund minus a restocking fee of 20% of the original selling price and shipping cost.


90-Day Limited Replacement Warranty

The Limited 90 day replacement warranty on machines only covers hardware expect battery or battery life and does not cover any software preinstalled or included in your order. The warranty covers the motherboard, disk drives, RAM Modules and internal PCI devices such as a Graphics card, Network adapter or DVC card, etc., purchased from and installed by InnovatePC.  For the duration of the 90 day limited warranty InnovatePC will at its option: (i) provide replacement parts necessary to repair the machine sold (ii) Repair the equipment or replace it with a comparable machine at our sole discretion.  Replacement parts will be new or serviceably used, comparable in function and performance to the original part and warranted for the remainder of the original warranty period or, if longer, 90 days after replacement. In the event of not being able to replace or repair your order within the 90 day warranty, we will at our discretion refund you the purchase price, minus shipping, handling or any other additional charges.


No warranty on Raid Controller batteries unless the Server is listed as new.


Defective Items

A defective item may be repaired or replaced within 90 days of purchase under InnovatePC’s 90 Day Limited warranty also known as 90 Day Replacement Warranty or within the manufacturer's warranty period, whichever is longer.

If you receive a damaged or defective item, contact us immediately. Please supply your order number, item number and tracking number from your original confirmation e-mail. We will also need your e-mail address and phone number provided by you at the time of registration. InnovatePC will make every reasonable effort to assist you with your return.

We will happily bear the cost of return shipping and replacement delivery in case of faulty or damaged goods.


Return Rules and Restrictions

We offer no questions asked return and refund. Please return your items within 30 days of delivery date. Buyer pays return shipping and bears the risk of loss and damage during return transit.

Most of our items have 30 Days Money Back Guarantee and 90 Days Replacement Warranty. Please see product condition notes for specific warranty statement for the product you are buying.

Products returned must be in original condition and including all original items provided to include the entire system, diskettes, keyboard, mouse, power cords, software, or any other items provided with your purchase. The shipping charges must be prepaid. Insurance is highly recommended or you assume all risk to potential product damage in transit.


Non-refundable items include:

- Battery or battery life,Opened software or kits
- Electronic media products that are not defective (CD-ROMs, DVDs, Computer Games, Software etc.)


* Software and Games will be accepted as a return if the package is unopened or as an exchange if the Software or Game is defective.
Tel: 1(888)204-1725
Hours: 8am – 4pm Eastern Time
Email: support@innovatepc.com

Mailing Address:
InnovatePC.com
230 Hanse Ave
Freeport, NY 11520

support@innovatepc.com

888-204-1725